Why book with fincahotels.com
Since we launched our hotel portal fincahotels.com in 2008, we have been pursuing the goal of showing holidaymakers a world outside the tourist centers and proving that vacations can be much more than queuing at the buffet or the evening sound system with the same music performances to entertain package holidaymakers.
We bring vacation guests together with locals and hoteliers with a passion and bring vacationers closer to the country and its people. Immerse yourself in a world full of magic and enchantment.
Thanks to our consistent commitment, we are awarded “Top Service Provider” and “Top Recommendation” by the rating portal “Proven Expert” every year thanks to top ratings from our customers.
Read on below to find out what makes fincahotels.com so special and why you are in very good hands when it comes to your hotel booking.
Let's be honest, what annoys you most when you spend hours choosing and booking a trip? That you usually end up buying a pig in a poke because the hotel you booked turns out to be a nasty surprise or at least not quite right. Or that you can't ask the competitor on the Internet or travel agency any questions when you need them most because they are not available by phone, email or live chat when you need them most or simply have no idea what they are offering you. Actually a mixture of everything. Fincahotels.com puts an end to your suffering. We love what we do, we are there for you almost around the clock and best of all: we know practically all the hotels you can book with us and regions such as Mallorca inside out. Put an end to the unsatisfactory way of booking your vacation on the Internet or through a travel agency and come straight to the experts at fincahotels.com.
We are different, we are exceptional, we are simply there for you!
If you're an absolute bargain hunter who prefers the absolute cheapest price over personalized customer service and hotel knowledge, we may not be the right place for you. In order to provide you with live availability on our hotel portal for a faster booking experience, the prices from the hotels are automatically delivered to fincahotels.com. We therefore have little or no influence on the prices. However, if personal customer service and almost perfect knowledge of the region and hotel are more important to you than possibly saving 3.50 euros when booking a hotel, we are your perfect travel companion.
With our individual advice and our know-how, you will always save money in the end, which in the end gives you a very significant and effective added value compared to all other providers, rather than just a handful of euros saved when booking via any price comparison site or the big blue provider.
By the way: Our personal service and our time are valuable and of course cost money, but we are happy to make an advance payment in this respect: Unlike other providers, you don't pay a cent for our advice and know-how as long as you complete your booking. We only reserve the right to charge you a small processing fee in the event of a cancellation free of charge, because otherwise we will “add on”. We think this is more than fair.
We are fast, we are efficient and we always strive to find the perfect vacation home for you.
Try us out, you'll never want to book anywhere else again.
In 2008, we were way ahead of our time: 16 years ago, nobody could have guessed that 16 years later, travelers would be aiming for more personal development and individuality instead of losing the battle for the buffet and the best pool lounger. We bring people together: Watch the field workers at work, observe how olives are harvested in the traditional way with swinging wooden poles, listen to the bleating of the sheep and enjoy the peace and quiet and experience your own personal space for more individuality.
At fincahotels.com you don't just book a hotel, with us you book unforgettable moments and an indescribably wonderful time.
We help you to discover the perfect place for your vacation: on fincahotels.com you can choose from over 250 small hotels in Spain and Italy and book your own personal vacation home directly or let us advise you passionately, individually and personally free of charge. Our aim is to make you happy.
fincahotels.com is probably the most popular hotel booking portal in German-speaking countries when it comes to booking unique finca and country hotels as well as small boutique hotels and agroturismos.
When you think of the term finca hotel, you no longer just think of a country hotel on Mallorca. Whether it's an agroturismo hotel in Mallorca, a country hotel in Sardinia or a charming locanda in Tuscany: the fincahotels.com brand stands for a very special attitude to life and for a special kind of vacation in unique country and boutique hotels throughout southern Europe far away from mass tourism, as well as for what customers say is an unparalleled level of customer service that can no longer be found with any other online provider today. Thousands of customer opinions testify to the high quality.
Would you like to get to know us better? Then follow us on Instagram, Pinterest and take a look at our personal travel blog ...genau meine Welt!
In January 2019, Proven Expert voted us one of the three best companies in the “e-commerce” category in 2018 out of more than 54,000 companies, based on the ratings of our reviews. We receive the “Top Service Provider” award every year. These awards make us really proud and encourage us to continue on our chosen path.
In addition to hotel bookings for individual and group travel, we also offer the organization of corporate incentives and company trips..
Your Advantages:
1. PERSONAL EXPERT ADVICE
We are happy to help you personally and free of charge on the phone, via live chat and by email to help you choose the right hotel. We want your holiday to start on fincahotels.com: We look forward to working for you too. Customer service is our top priority, this is not just an advertising phrase but a serious promise from us to you.
2. BOOK ONLINE WITHOUT CREDIT CARD
If you book your hotel online on fincahotels.com, you do not need to enter your credit card details. You can also pay for a booking with your IBAN by instant bank transfer or SEPA direct debit. More about our payment options.
Data security is important to us. Therefore, fincahotels.com does not store any payment data in your interest: The data of your chosen payment method will only be used once to carry out the one-off transaction of the required amount of money for your booking.
3. THE MOST COMPREHENSIVE HOTEL DESCRIPTIONS
So that you can choose the perfect holiday home for your best days of the year, you will find extensive hotel descriptions in addition to the personal hotel checks. This allows you to get to know the hotels in great detail. We put a lot of time, effort and passion into the hotel descriptions so that you receive as much valuable information as possible. Such descriptions are unique in the industry and cannot be found in this form with any other provider. We were just there, other providers only write short press releases. When you book with us, you never buy a pig in a poke. That's why we have an extremely low complaint rate of well under 5%.
4. 16 YEARS OF EXPERIENCE
On fincahotels.com you will only find selected hotels that we know personally through numerous personal visits over the last 16 years or have included through recommendations. Each hotel undergoes a quality check before it is listed on fincahotels.com. A hotel listing on fincahotels.com is not for sale.
If, contrary to expectations, you have problems with your hotel, you can contact us at any time. As Mallorca is our largest market, we have service staff on Mallorca who can help you with any problems you may have on site. We do not leave our customers alone, because we want your holiday to be perfect from the first to the last minute.
5. WE OFFER SAME RATES - but we don't make the prices!
All prices that you can request from us online are not calculated by us but come automatically from the hotel booking systems. So if you see a really big price difference to a competitor, please let us know. We will then clarify with the accommodation how the difference has arisen and ensure that you pay the same. Excluded from this are offers from tour operators (including additional travel services), limited-time promotional prices from hotels and offers that differ in the travel period, the room category and - very importantly - the cancellation and payment conditions. This point in particular often causes unnecessary confusion for customers when comparing prices. Furthermore, this does not include offers from membership and club programmes, company or group discounts or voucher programmes.
TIP from day-to-day business: If you are already comparing prices with various providers, don't forget to look at the tariff conditions (payment and cancellation conditions) or provider-side membership discounts in detail. A supposed ‘bargain’ elsewhere turns out not to be directly comparable in 99% of cases. And apart from that: Should it be a matter of one or two euros, please also ask yourself whether the competitor offers you the same personal service that you receive at fincahotels.com. It should be worth a few euros to you, don't you think?
6. PRICE TRANSPARENCY
On fincahotels.com there is no surcharge for the agency service and guaranteed no hidden costs. When you book via fincahotels.com, you always pay the same as if you were booking directly with the hotel. And often even less, as we know the hoteliers personally (in contrast to the anonymous hotel reservation portals) and we can negotiate a special price for our customers here and there.
BE CAREFUL WHEN BOOKING HOTELS WITH CHILDREN ON ‘BIG’ PORTALS:
Time and again we hear from customers that they seem to get much cheaper prices from competitors when booking with children/extra persons. However, this is not correct. Although you enter that you are travelling with 2 children, for example, the price is often only calculated and displayed for 2 adults.
If you browse through the small print, you will only find out in passing that additional costs for extra person(s) will be incurred at the hotel and - depending on the room type booked - are often not included in the total price shown.
And so the holiday quickly becomes many hundreds of euros more expensive or you end up paying the same or higher price that you would have paid at fincahotels.com. A legal, but from our point of view morally dubious procedure, with the aim that as many visitors as possible place their booking with this supposedly cheapest provider.
On fincahotels.com you will always be shown the price for all travellers.
Furthermore, you will not find any hidden costs in our prices. Some foreign agencies or the hotels themselves often show the room prices net on their websites, i.e. VAT is often added to the stated room price or they initially only offer the room price per person - in the end there is a surprise, as you suddenly have to pay ‘double’ the price: With us, you actually only pay what you see in the offer or as the valid daily price in the online booking system for all travellers - guaranteed no more (prices are subject to change and errors excepted).
OUR TIP: Always look at the small print on competitor/hotel websites and don't be ‘seduced’ by ‘lowest’ prices or discount promises, because the various providers are fighting for every booking customer, and some will use any means necessary.
7. REAL GUEST REVIEWS
Our existing customers write for our new customers. Read testimonials and reviews from other guests in the hotel profiles. Guaranteed no fake reviews or purchased guest opinions, as only our own customers can leave reviews with us. We vouch for the accuracy of the information. Every review can be verified by fincahotels.com.
You can also find reviews about fincahotels.com from our booking customers on the Proven Expert review portal.
8. FAVOURITE ROOM
In contrast to the anonymous hotel portals, our advisory team will endeavour to find you the room of your choice on request. There is no guarantee for a desired room, but we will try to fulfil your wish.
Furthermore you will find reviews about fincahotels.com at the rating portal Proven Expert.
9. CAREFREE-SECURE-BOOKING-GUARANTEE
You are in safe hands from booking to stay. For this we stand with our name and therefore grant you our carefree safe booking guarantee. To our carefree-secure-booking-guarantee.
Convince yourself of our passionate service and enjoy our personal expert advice and individual support from the first to the last minute. Try us out and see why thousands of customers swear by fincahotels.com. We look forward to supporting you in your holiday planning.
fincahotels.com - member of German Travel Association.